BEMAS Members Now Have Access to World-Class Emergency Medical Care

In a medical emergency, every second counts. That's why BEMAS has partnered with Netcare 911, a leading emergency medical service provider, to ensure our members receive fast, professional, and life-saving care anywhere in South Africa.

What to Do in an Emergency

• Call 0860 999 911 available 24/7, 365 days a year.
• This number is printed on your BEMAS car sticker for quick access.
• You'll be connected to highly qualified Netcare 911 personnel who will:
  • Access your medical aid details via the Society's secure database.
  • Dispatch the most appropriate emergency medical service in your area.

Note: This service is only available within South Africa's borders.

Emergency Services Benefit Tips

• Always call 0860 999 911 first in an emergency.
• Notify the Society of any hospital admission as soon as possible.

Your emergency benefit includes:

• A 24-hour emergency call centre operated by Netcare 911.
• Discovery 911 Alert integration.
• Transfers between hospitals when medically necessary.

Netcare 911 manages all operational aspects of the emergency response - from dispatching ambulances to coordinating hospital transfers and providing medical advice. They even offer cellphone-based location tracking to find you quickly in a crisis.